Office Phone: 530-823-6683

FAQs

Q. What are the COVID protocols in place for patrons attending concerts?

We will adhere to public health mandates and guidelines issued by the County of Placer, State of California (California Public Health Department and Cal-OSHA), and the federal government (CDC), as well as requirements from Placer Union High School District or any other venue we may be using.  (Click here for current CDPH Guidelines.)  Our exact policy will be posted to this site prior to each concert, as we are in ever-changing environment and will evaluate as needed. Click here for our Board Policy on COVID-19 Safety Measures for musicians, staff, volunteers, Board Members, and patrons.  Please check back for any updates.

Q. Which concerts will be performed in the 2021/2022 season?

We will have a total of five concerts this season, all performed at the Placer High School Auditorium.  Our Finalist Showcase Series will introduce our Music Director candidates to our musicians and patrons.  There will be three concerts, each will be a Sunday matinee performance with a Program Talk preceding the concert and a Q&A immediately following.  We will have a Mother’s Day Season Finale concert with our traditional Saturday evening and Sunday matinee performances.  We fully expect to return to our full calendar of performances in the 2022/2023 season, with a return to the Mondavi Center.

Q. I am a season ticket holder.  Will my seats be reserved this season?

Your seats will be held through September 30th for the season finale concert only.  The Finalist Showcase Series concerts will have only one concert, so the seating will be on a first-come, first-served basis.

Q. How do I reserve season tickets for the 2021/2022 season?

Season ticket sales will begin Tuesday, August 3rd.  You must call or visit the office to reserve best available seating for the Finalist Showcase Series, and your regular seats will be guaranteed for the Mother’s Day concert.

Q. When are individual tickets available?

Friday, October 1st.

Q.  How will patrons get to help choose our new Music Director?

The Finalist Showcase Series program will have an area for you to make notes during performances.  Per our usual practice, we will solicit attendees for comments after each performance.  We will be offering a survey at the conclusion of the concert series.  The Search Committee will evaluate all the data from Musicians, Patrons, and staff, and will make a formal recommendation to the Board of Directors who will then have a final voting process.

Q. When will the new Music Director be announced?

The current plan is to announce the new Music Director at our Gala Fundraiser on April 3rd, 2022 at the Blue Goose Event Center in Loomis.  Ticket will be on sale beginning in February 2022.

Q. Which Educational Outreach programs will be offered in the 2021/2022 season?

Our Young Artists Competition and Recital will be held in February 2022 and April 2022, respectively.  More details will be available soon, so please check back to the website.  Our Symphony Goes to School and Symphony Goes to Preschool programs will be offered to schools in a different format this season.  We will offer our new video, Auburn Symphony Presents: What Do You Hear?, to preschool and K-3 students with an accompanying Resource Guide.  It will consist of nine separate 10-minute segments about the different musical elements that make up an orchestra.  For older 4th-8th grade students, we will offer our 2021 Young Artists Recital video with accompanying Resource Guide to be used in the classroom.  We hope to return to in-school assemblies in the 2022/2023 school year.

Q. What is your refund policy?

Ticket purchases are non-refundable except when a concert is cancelled.  In that case, we will offer refunds or credit vouchers.