Office Phone: 530-823-6683

FAQs

Q. What are the COVID protocols in place for patrons attending concerts?

We will adhere to public health mandates and guidelines issued by the County of Placer, State of California (California Public Health Department and Cal-OSHA), and the federal government (CDC), as well as requirements from Placer Union High School District or any other venue we may be using.  (Click here for current CDPH Guidelines.)  Our exact policy will be posted to this site prior to each concert, as we are in an ever-changing environment and will evaluate as needed. Click here for our Board Policy on COVID-19 Safety Measures for musicians, staff, volunteers, Board Members, and patrons.  Please check back for any updates.

NOTE: If you are feeling sick, have symptoms of COVID-19 (fever, loss of smell or taste, muscle aches, sore throat, cough, shortness of breath, chills, headache, gastrointestinal issues), have been exposed to someone who has tested positive for COVID-19, or have tested positive for COVID-19 within the past two weeks, please do not attend concerts.

Q. Which concerts will be performed in the 2021/2022 season?

We will have a total of five concerts this season, all performed at the Placer High School Auditorium.  Our Finalist Showcase Series will introduce our Music Director candidates to our musicians and patrons.  There will be three concerts, each will be a Sunday matinee performance with a Program Talk preceding the concert and a Q&A immediately following.  We will have a Mother’s Day Season Finale concert with our traditional Saturday evening and Sunday matinee performances.  We fully expect to return to our full calendar of performances in the 2022/2023 season, with a return to the Mondavi Center.

Q.  How will patrons get to help choose our new Music Director?

The Finalist Showcase Series program will have an area for you to make notes during performances.  Ticket buyers will receive an online survey after each Finalist Series Concert.  We will be offering a final ranking survey at the conclusion of the concert series on 27 February 2022.  The Search Committee will evaluate all the data from musicians, patrons, and staff, and will make a formal recommendation to the Board of Directors who will then have a final voting process.

Q. When will the new Music Director be announced?

The current plan is to announce the new Music Director at our Gala Fundraiser on 3 April 2022 at the Blue Goose Event Center in Loomis.  Tickets will be on sale beginning in February 2022.

Q. Which Educational Outreach programs will be offered in the 2021/2022 season?

Our Young Artists Competition and Recital will be held on 13 February 2022 and 13 March 2022, respectively. (Click here for details.)  Our Symphony Goes to School and Symphony Goes to Preschool programs are offered to schools in a different format this season.  Our new video, Auburn Symphony Presents: What Do You Hear?, is offered to preschool and TK-3 students with an accompanying Resource Guide.  It consists of nine separate 10-minute segments about the different musical elements that make up an orchestra.  For older 4th-8th grade students, we offer our 2021 Young Artists Recital video with accompanying Resource Guide to be used in the classroom.  We hope to return to in-school assemblies in the 2022/2023 school year.  (Contact our Executive Director at AuburnSymphonyED@gmail.com if you would like to bring these programs to your school.)

Q. What is your refund policy?

Ticket purchases are non-refundable except when a concert is cancelled.  In that case, we will offer refunds or credit vouchers.