Q. What are the COVID protocols in place for patrons attending concerts?
We will adhere to public health mandates and guidelines issued by the County of Placer, State of California (California Public Health Department and Cal-OSHA), and the federal government (CDC), as well as requirements from Placer Union High School District or any other venue we may be using. (Click here for current CDPH Guidelines.) Our exact policy will be posted to this site prior to each concert, as we are in an ever-changing environment and will evaluate as needed. Click here for our Board Policy on COVID-19 Safety Measures for musicians, staff, volunteers, Board Members, and patrons. Please check back for any updates.
NOTE: If you are feeling sick, have symptoms of COVID-19 (fever, loss of smell or taste, muscle aches, sore throat, cough, shortness of breath, chills, headache, gastrointestinal issues), have been exposed to someone who has tested positive for COVID-19, or have tested positive for COVID-19 within the past two weeks, please do not attend concerts.
Q. How did patrons get to help choose our new Music Director?
The Finalist Showcase Series program had an area for you to make notes during performances. Ticket buyers received an online survey after each Finalist Series Concert. We offered a final ranking survey at the conclusion of the concert series on 27 February 2022. The Search Committee evaluated all the data from musicians, patrons, and staff, and made a formal recommendation to the Board of Directors who then had a final voting process.
Q. Which Educational Outreach programs are offered?
Our Young Artists Competition and Recital was held on 13 February 2022 and 13 March 2022, respectively. (Click here for details.) Our Symphony Goes to School and Symphony Goes to Preschool programs are offered to schools in a different format this season. Our new video, Auburn Symphony Presents: What Do You Hear?, is offered to preschool and TK-3 students with an accompanying Resource Guide. It consists of nine separate 10-minute segments about the different musical elements that make up an orchestra. For older 4th-8th grade students, we offer our 2021 Young Artists Recital video with accompanying Resource Guide to be used in the classroom. We hope to return to in-school assemblies in the 2022/2023 school year. (Contact our Executive Director at AuburnSymphonyED@gmail.com if you would like to bring these programs to your school.)
Q. What is your refund policy?
Ticket purchases are non-refundable except when a concert is cancelled. In that case, we will offer refunds or credit vouchers.